The true cost of luggage that never arrives
Every year, hundreds of thousands of travelers experience the misfortune of arriving at their destination without their belongings. In France, statistics indicate approximately 7.6 missing bags per 1,000 passengers on international flights. This figure rises during peak travel periods.
Why do suitcases get lost?
Several factors come into play:
- Sorting errors caused by non-compliant items attached to luggage.
- Overloading of luggage in the hold forces airlines to distribute suitcases across other flights.
- Connections that are too tight, where there isn't enough time to transfer luggage from one plane to another.
